Orbi WiFi 7 RBE973
Reply

I renewed Armour but cannot install anything

INTUITIVE
Aspirant

I renewed Armour but cannot install anything

I renewed Armour but cannot install anything, I go to bitdenfender website and nothing, when I introduce the code that is on the email it does not go through. I demand an explanation

Message 1 of 4
INTUITIVE
Aspirant

Re: I renewed Armour but cannot install anything

I shall add there is no way to contact support, nothing works except the router. Is this a joke?

Message 2 of 4
plemans
Guru

Re: I renewed Armour but cannot install anything

Just an fyi. This is the public support forum. where members of the public try to help out. we're not netgear. We're not support. We're just people helping. Something to keep in mind. 

 

Did you try contacting netgear support for defender? 

NETGEAR Armor | Product | Support | NETGEAR

 

or bitdefender's support (what runs armor)?

NETGEAR Armor powered by Bitdefenders - Bitdefender Consumer Support Center

 

Don't google for a phone number as you usually get scam sites. If you're on the netgear site, click on "mynetgear' at the top. Login through there. From there you can start the contact support option. 

 

If going through bitdefender (sometimes faster) click on their support link. 

 

Message 3 of 4
Christian_R
NETGEAR Employee Retired

Re: I renewed Armour but cannot install anything

Hello INTUITIVE,

 

If you still require assistance with your Armor subscription I'd be glad to help. Please feel free to send me a private message with your email address and router serial number.

 

Christian 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 1186 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 7