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Forum Discussion
Is Armor activated or not?
Armor.netgear.com website shows I have a subscription. The IOS App shows the tile for Armor as expired, clicking it takes me to a screen to renew my subscription, clicking to renew takes me to the A...
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Hi iamadamc, welcome to the community! It is best to reach out to the Bitdefender support team for them to sort it out on their end. You can contact them via the link below.
https://www.bitdefender.com/consumer/support/
Dexter
Bitdefender solved my issue within 24 hours once I reached out to them. Armor has worked as expected since then.
Honestly - Netgear support did not manage to do anything. I opened a ticket, complained here, got help from a nice moderator. But it's only after sharing ALL of my experience with bitdefender that they fixed it. 1st time they told me to go to netgear. That was a mistake. 2nd time they fixed it. Glad they did - i was getting frustrated. This said - I do believe that the 2 companies need to fix this issue and iron out the support process. I will not post anymore about this. Short answer - Contact bitdefender support and be persistent.