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Missing Device in Netgear Armor online

Grafixmac
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Missing Device in Netgear Armor online

I have the Nighthawk Netgear app on my phone, which I can see all of my connected devices. One of those is the phone on which the app is on, so all is good there. However, when I log onto the RS400 router online and launch the Netgear Armor, it shows my wife's phone twice, but not my phone. There is no way to add a device here, and I have no idea why it would be listed twice. One of the entries shows the device has been receiving blocked threats. Which I believe is my phone.

 

Any idea what is going on?

Model: RS400|Nigthhawk AC2300 Cybersecurity WiFi Router
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