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Re: Model R7000 AC1900 problems with Armour

Berta
Aspirant

Model R7000 AC1900 problems with Armour

Ok, so I have logged into my Router - and now am simply trying to open the Armour (so I can purchase it) but Armour tells me to log in (using same information as when I logged into the Router) - so I RE-ENTER the login information and it tells me "wrong information".  Driving me crazy.  Thanks for any help.

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 4

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Christian_R
NETGEAR Employee Retired

Re: Model R7000 AC1900 problems with Armour

Hi Berta, 

 

Welcome to the community! Can you confirm that you're using the same information used to log into your MyNETGEAR account? 

 

Thanks,
Christian 

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Message 2 of 4

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Christian_R
NETGEAR Employee Retired

Re: Model R7000 AC1900 problems with Armour

Hi Berta, 

 

Welcome to the community! Can you confirm that you're using the same information used to log into your MyNETGEAR account? 

 

Thanks,
Christian 

Message 2 of 4
Berta
Aspirant

Re: Model R7000 AC1900 problems with Armour

That was INDEED my problem!  Thank you Christian!  I had no idea there were so many places to log into.  I appreciate the help!

Message 3 of 4
Christian_R
NETGEAR Employee Retired

Re: Model R7000 AC1900 problems with Armour

Happy to hear, Berta! 

 

Take care!

Christian 

Message 4 of 4
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