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Re: Net gear Armour Active but not appearing on nighthawk app

JaymeC
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Net gear Armour Active but not appearing on nighthawk app

Hi there,

I just bought a subscription to armour and I was able to activate it successfully. Online I can see that it’s active but it is not showing up on my nighthawk app at all. Any suggestions? And yea I have tried closing the app and reinstalling it to see if it would fix the issues but it has not.
Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
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Christian_R
NETGEAR Employee Retired

Re: Net gear Armour Active but not appearing on nighthawk app

Hello JaymeC, 


May you provide us with the current Nighthawk app version installed on your mobile device. Please specify whether it's iOS or Android. You may also try power cycling your Nighthawk router. 

 

Christian 

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