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Forum Discussion
colingwalker
Jun 21, 2019Guide
Netgear Armor Subscription
I have renewed my subscription to Netgear Armour, In my Subscriptions details I can see that the subscription is live, however, mo iOS devices are shown as being covered and there is a separate subsc...
DexterJB
Jun 24, 2019NETGEAR Moderator
Hi colingwalker, please keep us posted if you get a response from Bitdefender since other users are reporting that it was fixed by their support team.
Dexter
colingwalker
Jun 25, 2019Guide
Hi all,
Bitdefender support and in particular Alina Bizga for getting Armor Activated again on my Orbi Hub. It seems that its Bitdefender Support that needs to be contacted with the email address that you use for your Orbi Netgear Account and as long as you have purchased a valid subscription they should be able to reactivate Armor.
'We have made some adjustments on your Netgear Account and you should now be able to see your active subscription.'
In my case, they also noted that I had a Bitdefender Total Security solution and offered a refund.
Very happy with the conclusion. Armour is once again doing what it does well and stopping Phishing and Spam attacks.
Colin Walker