Orbi WiFi 7 RBE973
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Re: Netgear Armor Vulnerabilities Scan Wont Work

LuvCo
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Netgear Armor Vulnerabilities Scan Wont Work

I have an Orbi system CBR40 with one satellite (RBS20). I installed both January 8,2021 and of coarse it came with a free 90 day Netgear Armor. The system scanned all my devices that day. After the 90 days ran out I let the subscription run out. Fast forward to August and I started to worry about my system. I researched options and Netgear Armor seemed very well rated. So far, everything seems to work except the Vulnerabilities Scan. Everything shows the last scan date of January 8, 2021. I have hit scan numerous times. It spins for days. Nothing. I have tried single devices, nothing. I cannot seem to get this working correctly. Any help is appreciated.

 

Software version on Iphone 11 - Version 2.11.6.0

CBR40 firmware version V2.5.0.24_1.0.8

 

 

Model: CBR40|Orbi AC2200 Tri-band WiFi Cable Modem Router
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Blanca_O
NETGEAR Moderator

Re: Netgear Armor Vulnerabilities Scan Wont Work

Hi @LuvCo

 

Welcome to NETGEAR Community!

 

We suggest to perform the following steps: 

- Kindly uninstall and reinstall the Orbi app, 

- Turn off and on the Orbi router then check armor.netgear.com after observing for several hours. 

- If turn off and on does not fix the issue, please factory reset the router then observe again.

 

Regards,
Blanca
Community Team
 

 

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