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Fablin's avatar
Fablin
Follower
Nov 14, 2020

Netgear Armor did a vulnerability scan on Device that i did not own

Recently Netgear armor did a vulnerability scan on a device that i did not own. I asked my household and no one owns the said device. I went to the netgear app and checked device manager, and that device did not showed up at all as well. I wanted to block this device but i can't since i was unable to locate it. Please help!

Thank you.

 

I have attached a photo of netgear armor telling me they did a scan, but there is no way to access to block the device. 

2 Replies

    • rinthos's avatar
      rinthos
      Luminary

      So I saw your post...I'm going to assume you have a Galaxy Note, however not one with the Mac Address listed, correct?

       

      If so, it likely could be one of yours. Recent Galaxy devices will generate a 'fake' Mac Address.  To see if it's going on, on your Galaxy devices, go to your WiFi network, and choose Advanced Settings. Then choose "Mac Address Type".  If it's set to random that's likely the cause.  This is changed on a PER-WiFi network basis.

       

      Let me know if I'm mis-understanding your question, but I believe this is likely the case...