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Forum Discussion
Netgear Armor doesn't show my router
Hello, I went to check out Netgear Armor's website, and when I signed into my Netgear account, it doesn't show my XR500 router appear. It says "No routers associated with this account." So, I...
Hello shanafan,
May you let us know where you purchased your subscription from? (Nighthawk app, website, etc.)
Christian
Thanks Christian. I can’t do anything because it doesn’t see my router so I can’t add the subscription to a device.
Unless I need to buy a subscription first under My Subscriptions on the left?
Unless I need to buy a subscription first under My Subscriptions on the left?
Here is a screenshot of an error I get when I try to activate Netgear Armor.
Hi shanafan,
Can you clarify if you purchased a subscription or not. If so, from where? Or are you attempting to activate the NETGEAR Armor trial?
Thanks,
Christian
I would like to do a trial, but I don't see the option.
Here are my steps:
1. Go to armor.netgear.com
2. Click Buy Now under the Nighthawk router picture
3. It goes to the Bitdefender store and it wants me to enter all my payment information and then click on Confirm Order.
How would I know I am getting the trial before clicking on Confirm Order?
