Orbi WiFi 7 RBE973
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Netgear Armor failed to subscribe

Retired_Member
Not applicable

Netgear Armor failed to subscribe

I have been using Bitdenfender Total Security already. Is that a reason? How can it be solved?

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 1 of 6
relberfeld
Apprentice

Re: Netgear Armor failed to subscribe

good luck.  i called support and they have no clue. I am willing to pay for armor which is not free and because my 90 days are up they wont even reset the stupid subscription.

 

use another product.  netgear has gone down the tubes.  lousy support

Message 2 of 6
Christian_R
NETGEAR Employee Retired

Re: Netgear Armor failed to subscribe

Hello relberfeld, 

 

I can assist with support following up on your issue. May you send me a private message with your email address and case number(s).

 

Thanks,

Christian 

Message 3 of 6
relberfeld
Apprentice

Re: Netgear Armor failed to subscribe

How do I send private mag ? And I don’t have a case. They wouldn’t open one.
Message 4 of 6
Retired_Member
Not applicable

Re: Netgear Armor failed to subscribe

Are you going to help me as well?

Message 5 of 6
Christian_R
NETGEAR Employee Retired

Re: Netgear Armor failed to subscribe

@relbertfeld - You may click on my community username to send me a private message. 

 

@archord - May you also send me a private message with your email address and router serial number for us to check further. 

 

Thanks,

Christian 

Message 6 of 6
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