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Netgear Armor subscription rate incorrect

hochite
Initiate

Netgear Armor subscription rate incorrect

I purchased the discounted offer rate months ago, confirmation sent and all set. BUT I now see I am being charged the full rate of $69.99.

 

Could someone from customer service contact me to make the adjustment or refund the $69.99

 

Please do not have the customer service rep that said "no refunds allowed" contact me. I've read some community posts for Netgear Armor and the stories of not being willing to help at first.

Order Confirmation
Thank you for being a NETGEAR customer. Your purchase receipt is
below.
Date: 10/21/2020
Total Amount: $69.99
Invoice Number: 310581763
Payment Method:
Credit Card
(Visa) ************0176 

 

 

Message 1 of 3

Accepted Solutions
Christian_R
NETGEAR Employee Retired

Re: Netgear Armor subscription rate incorrect

Hello hochite, 

 

Welcome to the community! I have sent you a private message. 

 

Regards,

Christian 

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Message 2 of 3

All Replies
Christian_R
NETGEAR Employee Retired

Re: Netgear Armor subscription rate incorrect

Hello hochite, 

 

Welcome to the community! I have sent you a private message. 

 

Regards,

Christian 

Message 2 of 3
hochite
Initiate

Re: Netgear Armor subscription rate incorrect

Thank you for the immediate resolution. Excellent service.

Message 3 of 3
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