Not sure if this is an Orbi App issue or an Armor issue - be every time I go into the Orbi App and then select the Armor Tab,
initially I see a score in the 90's, with a 0 in the Bitdefender Availble box, 3 Vulnerabilities and some varied number of Threats Blocked.
After about 10 seconds, the screen auto-refreshes and now my score is in the high 70's/low 80's - and I'm showing 7 devices as needing Bitdefender installed. {Same 3 vulnerabilities and same number of threats}.
However, all of those devises are running an active Bitdefender app logged into the same account.
I've tried to uninstall/re-install on the devices - with no success.
Anybody else have this happen?
Any way to fix it/prevent it other than dumping the whole Netgear Armor system?
I would note that I finally got some of the devices to "clear" as now protected after a second uninstall/re-install. However that hasn't helped others.
Sorry for my delayed reply...some things at work got me sidetracked.
I solved this - I hope. Not sure if it will last - we'll see.
But basically I uninstalled the Bitdefender app from all of the devices that seemd to be resulting in the repeated error - even though this seemed to have no effect when tried previously.
But this time I then uninstalled the Orbi app.
Re-booted all devices.
Re-installed Orbi App. Now all the offending devices came up initially and properly as not protected.
I then forwarded the link to each for installing the Bitdefender app. Once that was re-installed, each deice now comes up showing properly protected.
i wonder if it had something to do with the "migration" of the Armor account from my Nighthawk router and app over to the new Orbi router and app?
