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Locutus66's avatar
Locutus66
Follower
May 08, 2020

Netgear Armor

Having an issue turning off Netgear Armor.  All instructions received tell me that I must do it from the Orbi App on my smartphone.  Each time I try to disable Armor the app times out and gives me th...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 08, 2020

Factory reset the RBR and after completing the setup wizard, don't enable the Armor app. 

Be sure to save of a backup configuration to file after the system is setup for safe keeping. Saves time if a reset is needed. 

Good Luck. 

Locutus66 wrote:

Having an issue turning off Netgear Armor.  All instructions received tell me that I must do it from the Orbi App on my smartphone.  Each time I try to disable Armor the app times out and gives me the following notice, "ORBI Process is taking too long (more than 60 secs). Try again!!"  I have tried again and tried again to no avail.  I've contacted Bitdefender and they give me a link to netgear that tells me to do what I have tried again and again and it doesn't work.  Armor is an absolute nuisense and I'd like to remove it completely but I understand it's already embedded in the router software and can't be removed.  Can anyone help me?