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Re: Netgear Armor

updatedmike
Aspirant

Netgear Armor

I swear Netgear Armor enabled itself today.  I don't want this and didn't sign up for it.  I've had this router for a couple weeks and it just enables on its own?  I didn't think this could happen but I swear it did.

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 1 of 6
Christian_R
NETGEAR Employee Retired

Re: Netgear Armor

Hi Mike, 

 

Would you mind sending me with the email address and serial number of your device. I'd like to look into this further. 

 

Christian 

Message 2 of 6
Bill_160
Tutor

Re: Netgear Armor

I have the same router and it enabled it today by itself too.
Message 3 of 6
KennyG944
Star

Re: Netgear Armor

Sounds like this would make a good class action.

Message 4 of 6
Christian_R
NETGEAR Employee Retired

Re: Netgear Armor

Hello Bill_160,

 

May you send me a private message with your email address and serial number for us to check further.


Thanks,

Christian 

Message 5 of 6
updatedmike
Aspirant

Re: Netgear Armor

No - I'm not comfortable sharing the serial number.  I will tell you that I just recently had a RAX50 which I did activate with Netgear Armor.  Running the secuirty software significantly decreased my speed so I disabled it.  I then returned the router for the RAX120 which I did not enable Netgear Armor on (nor will I).  

 

Thank you,

Mike

Message 6 of 6
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