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Netgear armor failed to subscribe

I have been trying to activate the Netgear armor trial on my Orbi but keep getting the error failed to subscribe. I can’t seem to find who to contact on this. It is a used router that I factory reset so not sure if that has something to do with it. Any ideas?
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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Re: Netgear armor failed to subscribe

Please post about this over in the Armor forum:

https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor

 

Good Luck. 


My Setup (Cable 900Mbps/50Mbps)>CAX80>Orbi RBK50 v2.5.1.16(Router Mode)
Additional NG HW: C7800/CM1100/CM1200, Orbi CBK40, Orbi RBK50/RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
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