Orbi WiFi 7 RBE973
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Re: Network Printers Printing During Security Scan

Vulcat
Tutor

Network Printers Printing During Security Scan

I have Orbi RBR40 with 2 Satellites, I have and Epson Workforce WF-2650, Epson XP-7100, Epson XP-6000, and Brother HL-L2360DW printers all attached wirelessly to network, all the printers have updated FW along with the Orbi, During the last two Armor Security scans all 4 printers printed the following:

HEAD / HTTP/1.1

Host: <printer IP>:9100

User-Agent: curl/7.59.0

Accept: */*

 

OPTIONS * RTSP/1.0

CSeq: 1

User-Agent: curl/7.59.0

 

GET / HTTP/1.1

Host: <printer IP>:9100

User-Agent: curl/7.59.0

Accept: */*

other than disabling the security, is there a fix to stop the printing on all the printers?

 

Thanks,

Don Harries

vulcat@gmail.com

Message 1 of 75
DexterJB
NETGEAR Moderator

Re: Network Printers Printing During Security Scan

Hi @Vulcat, I have sent you a message. Please check your inbox.

 

Dexter

Message 2 of 75
MKrisak
Aspirant

Re: Network Printers Printing During Security Scan

I am having the same issue as many on your forums. Every time their is a scan, I am printing 3 pages of curl commands. This is wasting paper and ink not to mention money due to my ink subscription. Help is appreciated along with a permanent fix like preventing Armor from scanning select devices. Thanks.

Message 3 of 75
DexterJB
NETGEAR Moderator

Re: Network Printers Printing During Security Scan

Hi @MKrisak, I have sent you a message. Please check your inbox.

 

Dexter

Message 4 of 75
Prescott66
Tutor

Re: Network Printers Printing During Security Scan

Since many customers (including me) are having this issue, maybe it would be more productive to just post the solution instead of privately messaging people; unless of course the solution involves comprimising the security of our networks, in which case it looks like a firmware update is in order.

Model: CATRBR50-100NAS|Orbi Premium CAT5e Flat Ethernet Cable
Message 5 of 75
hjk_plm
NETGEAR Expert

Re: Network Printers Printing During Security Scan

NETGEAR is aware of this issue and the good news is that we have a fix under test. We are working on releasing the fix for Orbi and other Nighthawk routers soon.

Message 6 of 75
blairsimmons
Initiate

Re: Network Printers Printing During Security Scan

@DexterJB   Can you please post the fix for this so we can all see it?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 7 of 75
DexterJB
NETGEAR Moderator

Re: Network Printers Printing During Security Scan

Hi @blairsimmons, the fix is currently being tested. We will provide an update on this thread once available.

 

Dexter

Message 8 of 75
blairsimmons
Initiate

Re: Network Printers Printing During Security Scan

@DexterJB  can you please send it to me so I can test it too?

Message 9 of 75
Bomber1712
Guide

Re: Network Printers Printing During Security Scan

I am having the same issue and would appreciate being let in on the secret. Please provide a solution for all, as soon as possible. Thank you.

Message 10 of 75
wtr3444
Tutor

Re: Network Printers Printing During Security Scan

I'm having the same problem and it is frustrating to know that there is a secret fix available only if you are contacted outside of this forum. Please post the fix asap so we can all resolve this bug. I don't want to waste any more paper in my printers nor exceed my inkjuet ink monthly quota.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 11 of 75
Prescott66
Tutor

Re: Network Printers Printing During Security Scan

The fix isn't so secret—it's an invitation to beta test new firmware for the router. Personally I find the occasional random page printed less annoying than the potential of introducing other problems on my network with beta firmware, so I opted to just wait for the official fix.

Message 12 of 75
smariano
Aspirant

Re: Network Printers Printing During Security Scan

I am having an issue regarding the Netgear armor security software. Each time it runs a vulnerability scan my printer spits out a few pages saying the following:

 

HEAD / HTTP 1.1

Host: x.x.x.x:9100

User-Agent : curl/7.59.0

Accept: */*

 

and other pages similar to the above.

 

How do i stop this please?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 13 of 75
Darq
Aspirant

Re: Network Printers Printing During Security Scan

When will this fix be released?

 

I've been having these 3 pages printed ever since I received my Orbi, and am very eager to stop having my printer print on its own.

 

Thanks

Message 14 of 75
wtr3444
Tutor

Re: Network Printers Printing During Security Scan

I found the solution -- turn Armor off! And if this isn't fixed before my 1-year free subscription, I( won't renew. Like everyone I'm waiting for a solution from Netgear that works.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 15 of 75
2NRoy
Aspirant

Re: Network Printers Printing During Security Scan

Laser printer connected with my orbi router is spontaneously printing pages with HEAT / HTTP/ 1.1

Host IP

User- Agent: Curl/7.59.0

Accept: */*

Need help to stop this

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 16 of 75
Bomber1712
Guide

Re: Network Printers Printing During Security Scan

I would suggest following these directions to manually update to 2.5.1.8. It worked for me:

 

https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...

Message 17 of 75
2NRoy
Aspirant

Re: Network Printers Printing During Security Scan

Thanks- I will follow the steps over the weekend and confirm.
Thanks
Message 18 of 75
Lesismore1955
Initiate

Re: Network Printers Printing During Security Scan

@Bomber1712 Kudos. I updated my firmware and it seems to have resolved my random printing issues. Can anyone tell me why Netgear charges to assist one in updating their firmware which, is a reocurring issue?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 19 of 75
wamonite
Guide

Re: Network Printers Printing During Security Scan

This is slowly driving me and my family mad. Every time we go to use the printer, it is jammed with a few HTTP requests from the security scan. Any news on the firmware testing or an invitation to test a beta? Thanks, W

 

RBR20 firmware V2.3.5.26

Espon XP-8500

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 20 of 75
Christian_R
NETGEAR Employee Retired

Re: Network Printers Printing During Security Scan

Hello wamonite, 

 

May you update to the latest RBR20 firmware version and let me know if your issue persists.

 

https://kb.netgear.com/000061404/RBR20-RBS20-Firmware-Version-2-3-5-36-Hot-Fix

 

Christian 

Message 21 of 75
wamonite
Guide

Re: Network Printers Printing During Security Scan

Hi Christian,

 

I installed the hot fix shortly after your reply and have not had a incident yet so looking promising.

 

Thanks,

 

W

Message 22 of 75
Christian_R
NETGEAR Employee Retired

Re: Network Printers Printing During Security Scan

Hi wamonite, 

 

Glad to hear! Thanks for the update! 

 

Best,

Christian 

Message 23 of 75
wamonite
Guide

Re: Network Printers Printing During Security Scan

Hi Christian,

 

It seems I spoke too soon. While it certainly has decreased in frequency, my printer has just printed the offending HTTP requests after which point the app notified me it had completed a vulnerability scan, so the hotfix has improved but not fixed it. I can't even open the Orbi app on my iPhone 11 at the moment (it crashes after the FaceId - a separate issue I will shortly scour the forums for) so feeling quite underwhelmed.

 

Cheers,

 

W

 

For reference:-

 

HEAD / HTTP/1.1

Host: ...:9100

User-Agent: curl/7.59.0

Accept: */*

 

OPTION * RTSP/1.0

CSeq: 1

User-Agent: curl/7.59.0

 

GET / HTTP/1.1

Host: ...:9100

User-Agent: curl/7.59.0

Accept: */*

 

Message 24 of 75

Re: Network Printers Printing During Security Scan

I’m having the same problem and I thought it was a printer issue with my Brother printer so I eventually got rid of the printer and got a new HP multifunction printer and I get the same thing. I’m using Armor on the Orbi and I don’t think the lack of security outweighs wasting 3 printed pages every week.

Contents of the printed pages.

Page 1
GET / HTTP/1.1
Host: 10.0.0.18:9100
User-Agent: curl/7.59.0
Accept: */*

Page 2
HEAD / HTTP/1.1
Host: 10.0.0.18:9100
User-Agent: curl/7.59.0
Accept: */*

Page 3
OPTIONS * RTSP/1.0
CSeq: 1
User-Agent: curl/7.59.0

Can someone please post a solution?

The IP address above is that of the printer.
Message 25 of 75
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