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Network Printers Printing During Security Scan
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Re: Network Printers Printing During Security Scan
I'm using firmware version 2.5.1.8 and the problem has gone away. The firmware update is available on the Netgear website at https://kb.netgear.com/000061530/RBR50-RBS50-Firmware-Version-2-5-1-8
I don't think this is a "hotfix" but this version seems to have corrected the problem of those pesky 3 pages that print from network-attached printers. Mine haven't printed those pages since I applied this firmware. You might want to give it a try.
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Re: Network Printers Printing During Security Scan
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Re: Network Printers Printing During Security Scan
Hello @wamonite, @garrettdigital, & @Vulcat,
I'd like for our support team to look into this report for further investigation. If you wish to be contacted, please send me a private message with your contact info and serial number.
Thanks,
Christian
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Re: Network Printers Printing During Security Scan
I am having the same issue with intermittent printing when Armor scans. Firmware of RBR50 is 2.3.5.30. Please help. I hate the waste of paper and ink. Thanks.
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Re: Network Printers Printing During Security Scan
@nolapawn please update your firmware to the latest version. Do not pay Netgear to do the firmware update! You can do it yourself. If you are tech challenged, as I am, you will have to read their instructions but you can do it. 😉
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Re: Network Printers Printing During Security Scan
I would also like to get a firmware update to fix this issue for my RBR20. I'm wasting ink and paper with each scan.
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Re: Network Printers Printing During Security Scan
Thanks, this completely fixed the printing problem! I don't know why they are recommending some beta version when just updating to the latest official firmware version fixes it. I'm not sure why my router didn't upgrade to this automatically.
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Re: Network Printers Printing During Security Scan
@Lesismore1955 It worked. Thank you so much for your help!
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Betreff: Network Printers Printing During Security Scan
My RBR20 has FW 2.3.5.26 and my 2 network printers still waisting paper...
Is there a solution for this model?
KR Mumorex
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Re: Network Printers Printing During Security Scan
Hello Mumorex,
May you update the firmware v2.3.5.36 and let us know if your issue persists.
https://kb.netgear.com/000061404/RBR20-RBS20-Firmware-Version-2-3-5-36-Hot-Fix
Christian
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Re: Network Printers Printing During Security Scan
Hi,
I have manually installed v2.3.5.36 on Router & Sattelite and so far no paper waste. Cross your fingers!
KR Mumorex
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Re: Network Printers Printing During Security Scan
II have exactly the same problem with an HP printer
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Re: Network Printers Printing During Security Scan
I have the same problem. I pay annually for the armor service and my printer prints 3 sheets every week
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Re: Network Printers Printing During Security Scan
So my firmware is 2.3.5.26...why doesn't the router automatically upgrade to 2.3.5.36 automatically? I thought it was supposed to auto update on it's own.
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Re: Network Printers Printing During Security Scan
So, if the fix is working, why not make it the current version?
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Re: Network Printers Printing During Security Scan
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Re: Network Printers Printing During Security Scan
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Re: Network Printers Printing During Security Scan
Despite assurances of a fix for the printer printing three pages of useless information when an Armor scan is run, this is still happening. It is a minor nuisance, but it is inappropriate. When will it be fixed?
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Re: Network Printers Printing During Security Scan
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Re: Network Printers Printing During Security Scan
What FW were you at prior?
I was told .30 is newer lol so I just downgraded from .36 to .30 hope it helps!
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Re: Network Printers Printing During Security Scan
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Re: Network Printers Printing During Security Scan
So to be clear they still haven’t fixed it! They promised a FW fix months ago!
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Re: Network Printers Printing During Security Scan
I had no paper waist since I updated to .36.
Did you also updated the satellite?
KR Mumorex
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Re: Network Printers Printing During Security Scan
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