Can't seem to activate via the phone app with Paypal payment. Getting error "ARM-PYMT-EXP" error message. I called the 888 number and the tech sound clueless and I had to explain the issue like 3 times. Any idea how to resolve this issue?
I checked armor.netgear.com and it shows it was activated recently. So it looks like the payment went through.
Thank you very for the replay but no thanks I’m not anymore interested for the help from Netgear as I have replaced Orbi with Google Mesh System.
The technical department of Netgear never reached out for providing any solutions and I’m not the first person which disappointed with this kind of service from Netgear.
As an YouTuber im going to create video about this issue so everyone is aware what kind of service they can expect from Netgear.
This is clearly an issue that many of us are experiencing. Why is it that NG cannot post the solution online so we can fix without calling in to the worthless customer service / so called technical support? I called yesterday, explained many times only to be told I have to escalate. Meanwhile, my network is at risk due to lack of support. I guess a social media campaign will be needed to inform and possibly prevent other from purchasing this sub-standard product. Shame on Netgear!
