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Stella_0120's avatar
Stella_0120
Aspirant
Aug 10, 2021

Orbi RBK50 Armor security has disabled ring camera functions

How do I disable Armor Security/Bitefender. I've had my system Orbi system for over 3 years and never subscribed to Armor after the trial period. Ive had my ring doorbell for about 6 months iit records and works the way it should. In addition I am using one of the cameras in my family room, until I could have my 2 outside cameras installed.   The outside cameras were installed on Sunday and working perfectly. However, the next day(Monday) I couldn't view those cameras. When I checked my Orbi system the cameras has circles next to them not like the other devices that are listed. There was a message stating my security subscription needed to be renewed, and the information for payment was included. I never signed up for this service, so How am I being told it needs a renewal. If I don't get the service I cant see my cameras.  It's like I don't have a choice but to subscribe. I want security on my home, that's why I got the Ring Security system, now I cant use the cameras unless I get this Bit....whatever security subscription, this seems like extortion. Can someone please help me? Thanks in advance