Orbi WiFi 7 RBE973
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Re: Orbi RBK50

oliversharp
Guide

Orbi RBK50

Hi,
The security tab within my Orbi app says expired but I have recently renewed my armour subscription. Can anyone help?
Message 1 of 11
Orbi-Roc
Luminary

Re: Orbi RBK50

Hi @oliversharp .

 

From other posts from users who faced the same issue, a quick chat/email to BD support resolves this issue overnight. 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 2 of 11
Orbi-Roc
Luminary

Re: Orbi RBK50

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 3 of 11
oliversharp
Guide

Re: Orbi RBK50

Manybthanks!
Message 4 of 11
oliversharp
Guide

Re: Orbi RBK50

Many thanks!
Message 5 of 11
oliversharp
Guide

Re: Orbi RBK50

Many thanks
Message 6 of 11
DexterJB
NETGEAR Moderator

Re: Orbi RBK50

Hi @oliversharp, please keep us posted if they will be able to sort it out.

 

Dexter

Message 7 of 11
oliversharp
Guide

Re: Orbi RBK50

Hey, still no word from Bitdefender...?? So hard getting anything resolved!
Message 8 of 11
DexterJB
NETGEAR Moderator

Re: Orbi RBK50

Hi @oliversharp, I've sent you a message. Please check your inbox.

 

Dexter

Message 9 of 11
oliversharp
Guide

Re: Orbi RBK50

Hey, Bitdefender have come back and sorted at their end. Thanks for your help!
Message 10 of 11
DexterJB
NETGEAR Moderator

Re: Orbi RBK50

Hi @oliversharp, glad to know! You're welcome!

 

Dexter

Message 11 of 11
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