Orbi WiFi 7 RBE973
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Orbi RBR50/Bitdefender UI Does not update renewal

Paul_F
Follower

Orbi RBR50/Bitdefender UI Does not update renewal

After the trial I paid for the Bitdefender security software.  Now the UI says the Security has expired. The armor.netgear.com account has registered.  Two things: 1, how do I get the UI on Android and IOS to update (not expired), and 2. Where do I turn off Automatic billing for Bit defender?  I wish I had not purchased the Bitdefender software, my bad!

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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FURRYe38
Guru

Re: Orbi RBR50/Bitdefender UI Does not update renewal

I would post about this in the Armor forum:

https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor

 

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: Orbi RBR50/Bitdefender UI Does not update renewal

Hi @Paul_F, welcome to the community! Other users who have reported a similar situation had the issue resolved by contacting Bitdefender. They are able to fix the issue on their end. You can reach them on their support channels using the link below.

 

https://www.bitdefender.com/consumer/support/

 

Dexter

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