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Forum Discussion
Pump Spy / Sump Pump / Armor
After installing RBE973 prior to software update I decided to leave the Trial Armor on. I did not have notifications checked so I did not get any. My Sump Pump has the Pump Spy back up system. After a couple of days I got a notification from Pump Spy that my system was no longer communicating via WiFi. I checked the Armor log and found numerous I mean hundreds of entries denying Access to Pump Spy. The whole system(Pump Spy) eventually shut down. I turned off Armor but I could not get it operating again. Without revealing the armor issue I called Pump Spy and they are sending someone out tomorrow. Is it possible that Army shorted out my Pump Spy?
3 Replies
Doubt it.
but it might have locked it up for some reason.
Does it have a way to be factory reset?
also, you can disable armor's blocking of specific sites if they do replace it. I can see why a blocking program would block something called "pump spy"
Yes it does have a reset but it would not reset.
It is a bit frustrating that there does not appear to be any sort of User Guide on the web for Bitdefender Armor. (such as explanations on how to accomplish common tasks)**
It might be worth logging into the armor web site at armor.netgear.com and looking for ways to either:
- Add the Pump Spy web URL to the list of "not blocked" URLs
- Exempting the Pump Spy device from Armor management
**My enthusiam for Armor cooled rapidly upon seeing "Free Trial", which implies, "and then we charge you every year"
So, I have never enabled Armor and have no idea what sort of control users have over how it operates.
There is a community forum specifically for Armor, so posting this problem in that forum might result in responses from people who have experience with it.
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
