Orbi WiFi 7 RBE973
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R7000 with EX8000 Disconnects after July 4th Auto-Update!!

billirani
Follower

R7000 with EX8000 Disconnects after July 4th Auto-Update!!

EX8000 auto updated to Firmware Version 1.0.1.192 on July 4 and caused every wireless device to have issues. The only solution I could find was to remove power from the EX8000. Most devices were somewhat in range of the R7000 but a couple have not connected due to the range extender being down. Around 20 devices in total.

I tried a factory reset today and now the EX8000 just shows a solid white light on 2.4GHz. I cannot connect to it remotely to reconfigure it. I have tried holding the reset button down for 10, 15, 20, 30, and 60+ seconds.

Is there a fix for this or is it a faulty device and need replacing? Is there a better range extender that doesn't cause this sort of issue?

Thanks

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plemans
Guru

Re: R7000 with EX8000 Disconnects after July 4th Auto-Update!!

You can try fixing it with a tftp recovery.

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

 

this thread has info from someone with a similar problem and you can read through and see what was tried and what worked for tips/tricks to get it working. 

https://community.netgear.com/t5/WiFi-Range-Extenders-Nighthawk/NETGEAR-EX8000-fails-to-exit-quot-fa...

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