R8000P Armor ERROR

[ErnstH]

When using the Nighthwk app go to settings, security i get the message"Error Device is offline" how can i use the Armor feature. Hope someone can help.

[Christian_R · Accepted solution]

Hello ErnstH,

Good morning! May you try reinstalling the Nighthawk app and rebooting the router. After doing so, please refer to the article linked below on how to activate Armor using the Nighthawk app. 

https://kb.netgear.com/000059442/How-do-I-activate-NETGEAR-Armor-using-the-Nighthawk-app

Christian 

[Christian_R · Accepted solution]

Hello ErnstH,

Good morning! May you try reinstalling the Nighthawk app and rebooting the router. After doing so, please refer to the article linked below on how to activate Armor using the Nighthawk app. 

https://kb.netgear.com/000059442/How-do-I-activate-NETGEAR-Armor-using-the-Nighthawk-app

Christian 

[Christian_R]

Hi ErnstH, 

Just to add on, please try the following method and let me know how it turns out. 

https://kb.netgear.com/000061809/I-get-an-error-when-I-try-to-activate-NETGEAR-Armor-what-do-I-do

Best,

Christian 

[ErnstH]

Hi Christian,

It works thx a lot. Beautiful how its scans al my network devices. Till now we are 99% save can it be 100%?

Greatings Ernst

[Christian_R]

Hi ErnstH - Happy to hear! Yes, you can certainly get very close to 100%. We recommend that you continue to perform the suggestions provided by Armor to ensure your network is secured. 

Christian