Orbi WiFi 7 RBE973
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R9000 - Unable to turn on Netgear Armor from Nighthawk app

ashahid
Aspirant

R9000 - Unable to turn on Netgear Armor from Nighthawk app

Hi I just purchased the Netgear Armor service but I am unable to activate the Netgear Armor from the NightHawk Application. The problem is that I am not seeing a security tab in my Nighthawk app that would then give me the Armor option. I have checked all over the app and don't see Netgear Armor anywhere. The firmware on my R9000 is up to date and I have the latest app. Ideas? What am I missing here?

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 1 of 3
Christian_R
NETGEAR Employee Retired

Re: R9000 - Unable to turn on Netgear Armor from Nighthawk app

Hello ashahid,

 

I have sent you a private message. Please check your inbox. 

 

Christian 

Message 2 of 3
Fellow22
Aspirant

Re: R9000 - Unable to turn on Netgear Armor from Nighthawk app

Bad news, it doesn't work on your router that nearly cost you $500, good news, it works on thier cheaper models.


@ashahid wrote:

Hi I just purchased the Netgear Armor service but I am unable to activate the Netgear Armor from the NightHawk Application. The problem is that I am not seeing a security tab in my Nighthawk app that would then give me the Armor option. I have checked all over the app and don't see Netgear Armor anywhere. The firmware on my R9000 is up to date and I have the latest app. Ideas? What am I missing here?


 

Model: R9000|Nighthawk X10 AD7200 Smart WiFi Router
Message 3 of 3
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