R9000 - Unable to turn on Netgear Armor from Nighthawk app

[ashahid]

Hi I just purchased the Netgear Armor service but I am unable to activate the Netgear Armor from the NightHawk Application. The problem is that I am not seeing a security tab in my Nighthawk app that would then give me the Armor option. I have checked all over the app and don't see Netgear Armor anywhere. The firmware on my R9000 is up to date and I have the latest app. Ideas? What am I missing here?

[Christian_R]

Hello ashahid,

I have sent you a private message. Please check your inbox. 

Christian 

[Fellow22]

Bad news, it doesn't work on your router that nearly cost you $500, good news, it works on thier cheaper models.

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@ashahid wrote:

Hi I just purchased the Netgear Armor service but I am unable to activate the Netgear Armor from the NightHawk Application. The problem is that I am not seeing a security tab in my Nighthawk app that would then give me the Armor option. I have checked all over the app and don't see Netgear Armor anywhere. The firmware on my R9000 is up to date and I have the latest app. Ideas? What am I missing here?

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