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RBR40 Orbi app does not reflect active armor subscription

St7399
Aspirant

RBR40 Orbi app does not reflect active armor subscription

My Orbi app shows that my Armor Security subscription has expired, but if I go into the Menu—> My Subscriptions —> Security, it shows that my Armor Security 1 year subscription renews on April 6th. Why does it show a difference?

Steve
Message 1 of 4
plemans
Guru

Re: RBR40 Orbi app does not reflect active armor subscription

Is it still working? 

If it renews on the 6th and todays the 8ths, it might just be the program saying its not scheduled for any more service as the last billable would have been 3/6. 

did you contact support? 

Message 2 of 4
St7399
Aspirant

Re: RBR40 Orbi app does not reflect active armor subscription

Today’s March 8th. It renews on April 6th, a month from now. It shouldn’t show as expired.
Message 3 of 4
plemans
Guru

Re: RBR40 Orbi app does not reflect active armor subscription

did you contact support? 
Is it still working? 

Message 4 of 4
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