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Forum Discussion

St7399's avatar
St7399
Aspirant
Mar 08, 2023

RBR40 Orbi app does not reflect active armor subscription

My Orbi app shows that my Armor Security subscription has expired, but if I go into the Menu—> My Subscriptions —> Security, it shows that my Armor Security 1 year subscription renews on April 6th. Wh...
plemans's avatar
plemans
Guru - Experienced User
Mar 08, 2023

Is it still working? 

If it renews on the 6th and todays the 8ths, it might just be the program saying its not scheduled for any more service as the last billable would have been 3/6. 

did you contact support? 

St7399's avatar
St7399
Aspirant
Mar 09, 2023
Today’s March 8th. It renews on April 6th, a month from now. It shouldn’t show as expired.
  • plemans's avatar
    plemans
    Guru - Experienced User
    Mar 09, 2023

    did you contact support? 
    Is it still working?