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RBR50-can’t disable Armor

Cannot disable the Armor. When you toggle the switch in the app, it does not turn the security off.
Model: CATRBR50-100NAS|Orbi Premium CAT5e Flat Ethernet Cable
Message 1 of 5
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Guru

Re: RBR50-can’t disable Armor

FPlease post about this in the Armor app forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor


Good Luck. 


@Trivtush wrote:
Cannot disable the Armor. When you toggle the switch in the app, it does not turn the security off.

 


My Setup (Cable 900Mbps/50Mbps)>CAX80>Orbi RBK50 v2.5.1.16(Router Mode)
Additional NG HW: C7800/CM1100/CM1200, Orbi CBK40, Orbi RBK50/RBK853, R7800, R7960P, EX7500/EX7700, XR450 and WNHDE111
Message 2 of 5
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NETGEAR Moderator

Re: RBR50-can’t disable Armor

Hello Trivtush - May you provide us with a screenshot of the app when tapping on the toggle. 

 

Thanks,

Christian 

Message 3 of 5
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Aspirant

Re: RBR50-can’t disable Armor

I don't see a toggle or any way to disable on my Orbi app, or in my Orbi router administration pages.

please help.


@Christian_R wrote:

Hello Trivtush - May you provide us with a screenshot of the app when tapping on the toggle. 

 

Thanks,

Christian 


 

Message 4 of 5
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NETGEAR Moderator

Re: RBR50-can’t disable Armor

Hi Ngearvictim, 

 

Please refer to the article below to disable Armor using the Orbi app. You may need to update to the latest version of the Orbi app which can be done by reinstalling the app.

 

https://kb.netgear.com/000060900/How-do-I-turn-NETGEAR-Armor-on-or-off-using-the-Nighthawk-or-Orbi-a...

 

Christian 

Message 5 of 5