RBR750 Armor log events showing in UTC on Orbi App

[boscom]

i found that the orbi app for iphone netgear armor log is showing events in UTC instead of local time. if you login to the web-based admin page, it shows events in local time. is there a way to fix this? or will it have to be a bug fix/feature request? either way, let me know how to get this fixed.

[Blanca_O]

Hi @boscom

Welcome to NETGEAR Community!

Please provide the Orbi App version. 

Have you tried to uninstall and reinstall the app? 

Regards,
Blanca
Community Team

[Pat501]

Same problem here. Live in holland, I received a notification of a block, log shows 10:31 were it is 11:31 local time.

Yes I did a re-install of the app, but that didn't help.

RBR750, firm V4.6.5.14

ios app v2.13.0.79

IOS v15.2

Thanks, greetings Patrick

[boscom]

App Version 2.13.0.79

Uninstalled, reinstalled, and later upgraded. Consistently get the wrong timezone. I'm confident this is a bug in the mobile software. I work in the software business and have dealt with similar issues with my own customers. Are you in a position to have the R&D team fix this issue? This bug defeats the purpose of trying to identify the offending device/activity.

[Blanca_O]

Hi @Pat501 and @boscom

We are looking into this issue and would like to work with you. I will PM you requesting for more information.

Regards,
Blanca
Community Team