Here we are in 2025, different equipment, same issue. Nighthawk app won't detect armor by bitdefender is installed on any devices. I currently have it installed on 4 android phones and the nighthawk app says it's not installed anywhere. Netgear support says to factory reset the router, app, etc but that's been done multiple times and then was told to contact bitdefender as if it's somehow their problem. It's frustrating that an issue from 2022 is present to this day. I understand this is only a display bug but it's irritating when you spend good money on things that don't work. Might be time to say good to Netgear and explore other companies. 3 years with no progress on a known issue is terrible service imo.
@Mcharp wrote: Here we are in 2025, different equipment, same issue. Nighthawk app won't detect armor by bitdefender is installed on any devices. I currently have it installed on 4 android phones and the nighthawk app says it's not installed anywhere.
Managing Armor on different devices is a nightmare.
I haven't got it to work, but on thing I came across might be worth trying:
Well as usual the Netgear Nighthawk app still doesn't work. I download it today and I had to go thru the motions as if I have a new router but no changes as of now. I did notice that when I first D/L the app and installed it I was able to use the devices function to view all my devices, most all other selections were not available. when I rebooted my iPhone or my iPad the nighthawk was unusable! just sat there with the spinning circle. I just ordered and received a new NetGear modem/router combo. I will hopefully install it without using the nighthawk app. It will be quite some time until I try to install it due to personal reasons. It's weird that both my iPhone and my iPad are doing the same thing.
Well as usual the Netgear Nighthawk app still doesn't work. I download it today and I had to go thru the motions as if I have a new router but no changes as of now.
Does this have anything to do with the subject of this conversation?
The events you describe could be down to many things. You might get better help if you started your own conversation explaining what is going on at your end.
You might also be better to ask on the section given over to your router or to the Nighthawk app. Armor is something else.
Disclaimer: Just another user with time on their hands.
