Reenable Armor

[scuba79]

I am trying to reenable Netgear Armor via the iPhone app but it keeps timing out and not turning it on.  Is there another way to turn it back on the router.

Any assistance in getting this reenabled is greatly appreciated

[ChristineT]

Hello @scuba79 ,

Were you able to reenable NETGEAR Armor service? If not, we recommend submitting a bug report at your earliest convenience so we can dig into this further. To submit a bug please see the following instructions:

How to report a bug on the Nighthawk App 

Please let us know if we can be of any further assistance.

Best,

ChristineT

[scuba79]

Yes, I got it reenabled but I had to reset the modem to factory default settings and redo all my personal settings to get it reenabled.