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Forum Discussion
mykal451
Mar 04, 2022Initiate
Remove older Orbi router from my Netgear Armor account?
My foriginal Orbi was a model RBR50, decided to return it and upgrade to a 3 node Orbi mesh system (new = RBR40). When I log into my Armor account I see both routers, would like to know how to remove the RBR50. ty
-michael
3 Replies
- plemansGuru - Experienced User
you can have it transferred.
- mykal451Initiate
OK, so Community and not offical support,ty.
I'm not trying to transfer my Orbi, I'm trying to remove a 2nd Orbi Router that should not be on my Armor account. It appears that someone else now owns it, it is online and I see client devices that are not on my home network, so my understanding is that I'm seeing devices that belong to the new owner of that Orbi Router, which is a security nightmare for that person.
On this Community I did see another thread where a NetGear supprt person jumped in and solved the same issue via PM.
Thank you Community Team !!
-michael
- plemansGuru - Experienced User
try removing it from your account.
The guide is here:
sorry misunderstood. Thought you still had the old orbi.