Orbi WiFi 7 RBE973
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Subscription Error ORBI App RBR750

jrockWISCONSIN
Follower

Subscription Error ORBI App RBR750

I renewed Armor Securty 1 year on 08/05/2021, but when I go to the ORBI App, and then select Security....I get error "We're sorry. Something went wrong with the Armor subscription status update" How do I fix this? Thank You in advance...

 

Message 1 of 4
FURRYe38
Guru

Re: Subscription Error ORBI App RBR750

Netgear has set up a community forum specifically for the Armor product. Most of the people who watch that forum are more likely to have experience with Armor and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armor
Good Luck.

Message 2 of 4
FURRYe38
Guru

Re: Subscription Error ORBI App RBR750

Make contact with NG support regarding this...


@jrockWISCONSIN wrote:

I renewed Armor Securty 1 year on 08/05/2021, but when I go to the ORBI App, and then select Security....I get error "We're sorry. Something went wrong with the Armor subscription status update" How do I fix this? Thank You in advance...

 


 

Message 3 of 4
Blanca_O
NETGEAR Moderator

Re: Subscription Error ORBI App RBR750

Hi @jrockWISCONSIN

 

Welcome to NETGEAR Community!

 

Kindly send me a private message with the device serial number and your email address. 

 

Regards,
Blanca
Community Team

Message 4 of 4
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