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Updating/Error Amor Message for Subscription

llelah
Follower

Updating/Error Amor Message for Subscription

Model: RBR750

Firmware: 3.2.16.22

IOS Platform

 

Problem:

I am unable to activate my Netgear Armor subscription using an activation code. I am getting the error message on my app that says "activating armor", which I believe is due to an expiraration of an activation code which expires within 24 hours.

 

I have reviewed this problem with several Netgear technical support associates and no one has been able to help me at this point.

 

Thank you.

 

Message 1 of 2
Christian_R
NETGEAR Employee Retired

Re: Updating/Error Amor Message for Subscription

Hello IIelah,

 

Welcome to the community! May you send me a private message with your email address, router serial number, and case number(s) for us to look into this further.


Thanks,

Christian 

Message 2 of 2
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