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Re: Vulnerability Scans not working as Advertised
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Vulnerability Scans not working as Advertised
I can't say something as simple as "It is not performing vulnerability scans" because on computers where I have BD installed, I run vulnerability scans and they appear to run just fine. They just don't show as having been run on the Device dashboard. Only a small number of smart devices even seem to be recognized by Armor (Orbi sees them all) and only one of the 6 recognized shows as having been scanned after 3 months up and running. I have raised to support and have an open ticket. They've had me power cycle, disable and re-enable, wait a while, and capture debug info, but haven't responded with any advice. Disappointed that it does not work as advertised and I've been looking for help for some time.
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Re: Vulnerability Scans not working as Advertised
Keep in contact with NG support.
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Re: Vulnerability Scans not working as Advertised
I gave it time before responding. I appreciate the advice to keep in touch with NG support, but, it is actually showing up as a ticket with Bitdefender support. Are the wrong people on the job? Now about, "on the job", I responded to their ask on 9/7 with the requested information but have not had a response in over a week. Do you have any advice on what role I can play in keeping in touch with them?
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Re: Vulnerability Scans not working as Advertised
Hello, I have the same problem, not all devices are scanned, they were scanned the 1st time. When I ask for scan all or just one, the wheel turns indefinitely.
Nigthhawk AX12 RAX120
iPad Pro app.
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