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Windows 11 No Internet with armour

Chylowen
Aspirant

Windows 11 No Internet with armour

I have two windows PC's linking through the router on the same wifi network one running windows 10 the other windows 11 (recently upgraded from 10). the windows 10 machine works perfectly. The recently upgraded windows 11 PC gives no internet secured on wifi and no internet on ethernet. while being able to support browser queries using chrome, email from non exchange servers (but will not connect from outlook 365 onto a microsoft exchange server). If I switch to my non armour netgear router with either PC I get full internet access and no issues. The nighthawk gets its internet connection from the other router. There are no URL's being reported as blocked by the armour software on the night hawk. Any suggestions?

 

All machines running the latest firmware, software and driver versions.

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 1 of 6
plemans
Guru

Re: Windows 11 No Internet with armour

do you have IPv6 enabled? 

What firmware version are you on? 

what modem/gateway is the R8000 connected to?

Message 2 of 6
Chylowen
Aspirant

Re: Windows 11 No Internet with armour

Hi

 

Thanks for the support

 

IPv6 is enabled on both PC’s and disabled on both routers.

R8000 is on firmware version V1.0.4.76 and the nighthawk X48 D7800 is on V1.0.1.66

 

The R8000 is connected to the nighthawk X48 D7800 as its modem. This device is set as a router/modem.

 

Regards

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 3 of 6
plemans
Guru

Re: Windows 11 No Internet with armour

so you're going D7800 (router mode)----->R8000 (router mode)?

It causes a double nat. 

have you tried putting the R8000 in access point mode? 

Message 4 of 6
Chylowen
Aspirant

Re: Windows 11 No Internet with armour

Hi thanks for the suggestion and it did appear to solve the problem but at the cost of loosing the armour security which was reason for having the R8000 in the first place.

I tried putting the D7800 into modem only mode but for some reason this lost the internet connection?

Any other ideas?

Model: R8000|Nighthawk X6 AC3200 Smart WIFI Router
Message 5 of 6
plemans
Guru

Re: Windows 11 No Internet with armour

Sadly the D7800 doesn't have armor. 

What you can try doing is go D7800 (router mode)---->R8000 (in router mode)

but put the R8000's IP address into the D7800's DMZ. 

Message 6 of 6
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