Reply

Wrongly activate another router

cfansoon
Luminary

Wrongly activate another router

I have two router registered under my account cfansoon,

R7000P and R8000P

Today I purchased one year armor subscription (R7000P going to expired soon),

So I tried to activate armor subscription for R7000P, but it looks like it wrongly activate R8000P.

I no more using R8000P in this account: cfansoon.

May I ask support to solve out my problem: to activate my R7000P and delete R8000P from this account?

Thanks.

 

 

 

 

Message 1 of 3

Accepted Solutions
Christian_R
NETGEAR Employee Retired

Re: Wrongly activate another router

Hello cfansoon,

 

May you provide me with your email address and the serial number of both routers. Please send me the info in a private message. 


Thanks,
Christian 

View solution in original post

Message 2 of 3

All Replies
Christian_R
NETGEAR Employee Retired

Re: Wrongly activate another router

Hello cfansoon,

 

May you provide me with your email address and the serial number of both routers. Please send me the info in a private message. 


Thanks,
Christian 

Message 2 of 3
cfansoon
Luminary

Re: Wrongly activate another router

Thanks, problem solved after contacting support.

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 1596 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E