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auto renew armor

Rybob79era
Follower

auto renew armor

I was billed for the auto renew subscription on May 3, 2021 but when I access armor in my nighthawk app today May 4, 2021 it shows expired and there is no support or wifi signal. What can I do?
Model: RS400|Nigthhawk AC2300 Cybersecurity WiFi Router
Message 1 of 3

Re: auto renew armor

Armor has its own bolt hole:

 

NETGEAR Armor - NETGEAR Communities

 

You might do better to try there.

Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 3
Christian_R
NETGEAR Moderator

Re: auto renew armor

Hello Rybob79era,

 

Welcome to the community! I noticed you had a case open with support recently. Did the recommendations from our support team help? 

 

Regards,

Christian 

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