NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
extending Netgear Armor subscription
I bought an Orbi RBR50 a year ago and it came with a year of Netgear Armor. Last month I got notifications that the Netgear Armor was going to expire, so I bought a year subscription through the link...
Hi cavernap,
While on the security page in the app, do you see 3 vertical dots at the top right hand corner. If so, that should be the menu icon where you can select your subscriptions and enter an activation code. You may also try visiting armor.netgear.com through a web browser and entering your activation code there.
Regards,
Christian
Hi cavernap,
While on the security page in the app, do you see 3 vertical dots at the top right hand corner. If so, that should be the menu icon where you can select your subscriptions and enter an activation code. You may also try visiting armor.netgear.com through a web browser and entering your activation code there.
Regards,
Christian
Hi Christian,
I was able to log in on the webpage and enter my activation code. Then I went back to the Orbi app on my phone. The security tile now says 'activated', but there still is no menu option or three dots in the corner. I found this entire process very confusing and frustrating. And I still don't know how Netgear, Orbi, and Armor are related. It seems like I have signed into multiple websites, all with different passwords.