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not connected
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2019-02-16
12:31 PM
2019-02-16
12:31 PM
not connected
On my home page on Netgear genie it says not connected under WiFi connection. It still works but its just really slow on my work computer. Does this mean it is not connected correctly or something?
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2019-02-18
07:13 PM
2019-02-18
07:13 PM
Re: not connected
Hi @Susangraves,
Welcome to the community!
Is the computer where you have Genie installed wired to the router or connected via wireless? If it is wired, then that's normal since the WiFi connection status only indicates connected if the computer is connected via wireless.
Dexter
Community Team
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