Orbi WiFi 7 RBE973
Reply

not connected

Susangraves
Follower

not connected

On my home page on Netgear genie it says not connected under WiFi connection. It still works but its just really slow on my work computer.  Does this mean it is not connected correctly or something?

Message 1 of 2
DexterJB
NETGEAR Moderator

Re: not connected

Hi @Susangraves,

 

Welcome to the community!

 

Is the computer where you have Genie installed wired to the router or connected via wireless? If it is wired, then that's normal since the WiFi connection status only indicates connected if the computer is connected via wireless.

 

Dexter

Community Team

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 2286 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7