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Insight App and website issue

Usernamehere
Aspirant

Insight App and website issue

Whenever I login to the app I get put to a page that says that I need to select a country. I do so and it errors out saying it cant contact insight. When I login from a pc it says I need to enter a country I do then it errors saying that because I already have purchased credits I can't select a country. I can't use the app on my phone and its a major incovience to have to go through all the menus to get it to allow me to do it from a pc with this error. This just started recently as I have been using the products for a while now.

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JohnC_V
NETGEAR Moderator

Re: Insight App and website issue

Hi Usernamehere,

 

Welcome to our community! 🙂

 

I would like to know if you were able to set it up before? 

 

Please check this article for more information.

 

Regards,

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