Easy and Efficient Network Management – Hopemate Soft Inc. #CaseStudy
NETGEAR Business products are used around the world for small and medium businesses. The NETGEAR Business development team reaches out to our customers to understand how NETGEAR products are used by end-users. We discovered some awesome people and great uses cases to share them with you here in the NETGEAR Community.
BACKGROUND:
Hopemate is a small IT service provider located in the Greater Vancouver area that brings IT support to small businesses in its community. Founder, Ian Chang, started as an IT freelancer and eventually decided to turn his work into a small business. Hopemate now provides IT integrations, installations, and general troubleshooting services for their clients.
PROBLEM/OBJECTIVE:
As Hopemate’s client base grew and expanded to managing customer networks, it became a challenge to oversee all the different sites. Ian knew the key to Hopemate’s future was to standardize the management platform. They needed a solution that was cost-effective and consolidated all customer site interfaces.
SOLUTION:
Hopemate installed a variety of NETGEAR’s Insight managed devices (switches, access points, and network storage devices) for four of his customers. They consist of businesses in real estate, medical, and printing with 10-30 employees. Immediately following, Ian was able to remotely manage those networks from the Insight mobile app and web portal directly from his office.
DOWNLOAD:
To see what’s next for Hopemate Soft Download the full NETGEAR and Hopemate Soft case-study.
Ian, we’re excited to continue to work with you and Hopemate Soft Inc in the future!
Did your business have a positive experience with NETGEAR Insight Management or another NETGEAR Business product? Leave us a note!
