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Firmware 1.0.5.29
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2020-07-27
08:52 PM
2020-07-27
08:52 PM
Firmware 1.0.5.29
Anyone else having issues with the new firmware ? I upgrade 7 switches two won’t connect back to cloud and three keep dropping connection to the cloud and then reestablish after 10 minutes. Anyway it’s a pain and I’m loosing my patience with Netgear.
Model: GC510P|8-Port Gigabit Ethernet PoE+ App Managed Smart Cloud Switch w/2 SFP Fiber Ports, GC728X|Insight Managed 28-Port Gigabit Ethernet Smart Cloud Switch with 2 SFP and 2 SFP+ Fiber Ports, GC728XP|Insight Managed 28-Port Gigabit Ethernet PoE+ Smart Cloud Switch with 2 SFP and 2 SFP+ Fiber Ports
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2020-07-29
07:44 AM
2020-07-29
07:44 AM
Re: Firmware 1.0.5.29
We apologize for the inconvenience this has caused you. So far, all NETGEAR Insight Core Services are operational at the moment. As reference, kindly check here.
I suggest that you open a support ticket with NETGEAR Support here at anytime. Kindly state what happened and indicate your contact details as well. A NETGEAR Support Expert will be assigned to your support ticket to further investigate.
Regards,
DaneA
NETGEAR Community Team
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2020-07-29
02:16 PM
2020-07-29
02:16 PM
Re: Firmware 1.0.5.29
FWIW we have at least one switch which either did not came back to the cloud following the update, or got lost over time - require manual intervention locally.
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