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Re: Insight App 7.4.4

vitalprop
Initiate

Insight App 7.4.4

The latest app update to 7.4.4 seems unstable on iPhone. I have uninstalled and reinstalled, but the app continues to crash. Any one else experiencing this same issue?

Message 1 of 8
Griners76
Aspirant

Re: Insight App 7.4.4

Yeah having the same issue. IOS App crashes on login on both my iPhone and iPad. I ha e removed the app and reinstalled from the AppStore but still have the same issue. 

 

Message 2 of 8
Thedeck
Tutor

Re: Insight App 7.4.4

Yes. Same problem here. App does not stay open after login. Closes immediately after logging in.
Message 3 of 8
Adnim
Star

Re: Insight App 7.4.4

The enemy of good is better. Like Crowdstrike this update is a killer.
Message 4 of 8
HT7755
Initiate

Re: Insight App 7.4.4

Same here, put the on the update -instant crash. Reload the app same thing -crashes when logging in.
Message 5 of 8
HT7755
Initiate

Re: Insight App 7.4.4

Just a microsecond before the app crashes there is a message flash about having no insight licenses.

This is not the case I have verified I have all my licenses active from checking in on the web version.

BUT.... I see from the release notes that a bug with misreporting licenses was reportedly fixed.  Maybe this is related to the app crash not sure.   Still not working on IOS Iphone 15 and my Ipad.  

Message 6 of 8
Griners76
Aspirant

Re: Insight App 7.4.4

It seems to be working again now.
Message 7 of 8
vitalprop
Initiate

Re: Insight App 7.4.4

I was just getting on to say the same thing... Noticed it was working while on the phone with support...FIGURED.

 

Now I know how the my other clients feel when everything works when they call me.

Message 8 of 8
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