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Re: Insight Cloud - When does the typology schema get updated?

JulienCM
Initiate

Insight Cloud - When does the typology schema get updated?

Hello,

I notice that the ‘typology’ tab does not refresh even though the clients are updated. It’s just the typology schema that doesn’t redraw. Is there a delay of several days?

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RennaD
NETGEAR Moderator

Re: Insight Cloud - When does the typology schema get updated?

Hello @JulienCM,

 

And welcome to the NETGEAR Community! 🙂

 

This issue with topology could be a possible bug. I would suggest to contact NETGEAR support line so a case can be created.

 


Have a lovely day,
RennaD
NETGEAR Team

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Message 4 of 4

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schumaku
Guru

Re: Insight Cloud - When does the typology schema get updated?

Is in your case just the location with an GS724TPv2, or are other devices affected, too? There was another report with only a WAX630E reported, and we've spotted the same.

Message 2 of 4
JulienCM
Initiate

Re: Insight Cloud - When does the typology schema get updated?

Yes, WAX620 for me.

Message 3 of 4
RennaD
NETGEAR Moderator

Re: Insight Cloud - When does the typology schema get updated?

Hello @JulienCM,

 

And welcome to the NETGEAR Community! 🙂

 

This issue with topology could be a possible bug. I would suggest to contact NETGEAR support line so a case can be created.

 


Have a lovely day,
RennaD
NETGEAR Team

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