Orbi WiFi 7 RBE973
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Insight managed WAX610 only works in AC mode

CiaranG
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Insight managed WAX610 only works in AC mode

Hello All,

I just recived my WAX610 today and set it up. I notcied my clients could not get over 800Mbps connections in windows and Android. All 3 are 802.11ax and set to use it on the client side.

 

I logged directly into the AP and it said it was being managed by insight and some options will be grayed out. I tracked down the WiFi Standards under config->wireless->Basic->Wireless settings and see that it was grayed out but set to AC only on both 2.4Gz and 5Gz. In insight I could not find any options for this. So I set the AP to self managed and was able to change the setting to AX. My clients stated connecting at 1200Mbps.

 

Is there a reason for this? Currently working self managed which I am fine with. Just curious to know.

 

Firmware is updated to 9.0.1.9 from first joining to Insight

 

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RaghuHR
NETGEAR Expert

Re: Insight managed WAX610 only works in AC mode

Hi @CiaranG 

 

Could you please enable techsupport and send us your account details? We will check.

You can PM me your account details. 

 

Thanks,

Raghu

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