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Re: ReadyNas Insight not able to connect
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Hello,
I just installed ReadyNas Insight on my android phone.
But unfortunately it detects my ReadyNas 104, but when i try to connect, it gives me an error message "unable to connect".
I can access admin page with my browser, so I don't know why the app can't connect.
Is there any log file I can inspect ?
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Ready NAS's need to be on 6.8 in order to be seen under Insight.
Ready NAS's that support insight need to be models RN422 or higher to use insight with them.
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Re: ReadyNas Insight not able to connect
Which firmware version are you running on your NAS?
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Re: ReadyNas Insight not able to connect
I'm running last one, 6.6.1
When I connec tto admin page with browser, I see traffic going in port 443, but not when I use app.
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Re: ReadyNas Insight not able to connect
I'm seeing the same behavior. 314 running 6.6.1.
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Re: ReadyNas Insight not able to connect
I checked with a colleague who has an Android device and it's working fine for him.
So we'd need more details about your Android device e.g. which version of Android you're running and perhaps also your network setup to get an idea of what's going on.
It would be good if you could send in your logs (see the Sending Logs link in my sig).
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Re: ReadyNas Insight not able to connect
I'm using a Nexus 5, with android AOSP 7.1.1 custom ROM.
Do you know which port the app is using to connect to NAS ?
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Re: ReadyNas Insight not able to connect
You're right, @mdgm-ntgr. Unhelpfully forgot to include system info. I'm running the current Insight beta on an iPhone 7 with iOS 10.2.1.
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Re: ReadyNas Insight not able to connect
Did this ever get resolved?
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Re: ReadyNas Insight not able to connect
Hello,
Yes, it was because my NAS has his two ethernet interfaces plugged in two different networks.
Then it has two different IPs.
When the app discover the NAS, it try to connect to the NAS using randomly one of the two IPs, but as my smartphone is connected to only one of the two networks, it can reach only one of the two IPs.
Anyway, this is not a problem anymore, as the new ReadyNAS APP (Insight V3) is not compatible with the Redaynas 100-Series...
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Ready NAS's need to be on 6.8 in order to be seen under Insight.
Ready NAS's that support insight need to be models RN422 or higher to use insight with them.
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Re: ReadyNas Insight not able to connect
Actually its ReadyNAS OS 6.8 and RN2XX or above.