Unable to manage gc110p using insight manager

[Bob_Bamburg]

Just setup switch and attached it to my Insight Cloud Account.

I can view the port status but am unable to disable POE for a port nor am I able to reboot the switch via the app.

Have tried from the website and the iPhone app.

Attempted to create a support ticket but the system seems to stop after I enter my details.

Where do I go from here?

[schumaku]

Devices - click on the switch - click on the port (in the device view) - Settings - PoE 

Don't forget to use the [Save] far down on the Web page.

Reboot:

Devices - click on the switch - top right you have the controls

As this is off topic here, a moderator is kindly requested to move this thread to the NETGEAR Insight Network Management

[Bob_Bamburg]

Is a reboot required?   

I restarted the app on my iPhone and got it responding to the device.

Seems it is not refreshing correctly. 

Once I was able to manage the port is responded quickly.