WAC540 Firmware Upgrade - SSID2+ Deleted

[jakesims]

Hello,

I have a WAC540 using the local web interface for management and after I updated the firmware to 9.5.6.4; it deleted the wireless SSID2 and 3. I've had this problem several times in the past after upgrading the firmware, and usually if I reset the device, they eventually show up in the interface again, or I am able to add them again.

This time however, the UI seems to hang when I try to add the missing SSID2. I can see the SSID available, but it's nowhere in the UI to be found. It's super frustrating, even after performing a reset via the Maintenance => Reset => Restore Defaults, I am not able to add back in a second SSID.

Any suggestions? Thanks!

[RaghuHR]

Hi @jakesims 

Please download the detailed logs from the monitoring page. You can upload into any drives and send me a link to download via PM.

We will check and update.

Thanks,

Raghu