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basic netgear insight INsufficient device credits (1)
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2020-02-01
10:01 AM
2020-02-01
10:01 AM
This morning i did the app update on ios. After that i got the message of "insufficeint device credits (1) and i am locked out. When go to manage my subscription if shows 3 insight devices and 3 device credits and underneeth that it shows 1 more needed, 2 included free. Loging into the portal it shows that i am paid up until January 2021.
any help is appreciated.
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Model: WAC540|Insight Managed Smart Cloud Tri-band 4x4 Wireless Access Point
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2020-02-04
10:13 AM
2020-02-04
10:13 AM
A release if Insight v5.8 just went though. I believe these issues were quickly resolved. Please let us know if they persist.
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2020-02-04
10:13 AM
2020-02-04
10:13 AM
A release if Insight v5.8 just went though. I believe these issues were quickly resolved. Please let us know if they persist.
Message 2 of 2